Happy Pretty You strives to give you our very best in order to enhance your salon and spa experience. We adhere to certain policies so that we can best serve you in a harmonious and peaceful environment. We know you will have a pleasant experience with us as we strive to exceed your expectations.
Hours Of Operation All services are by appointment only (no walk-ins allowed) to provide you with the ultimate in personal attention and customer service in a private and relaxing environment. This also allows us to be more flexible in serving you with your hair, skin, and holistic needs at a time that is best for your schedule. Appointment times are available Monday – Saturday during the morning, afternoon and evening. Sunday appointments are available by request.
Reserving Your Appointment Call 409-765-5502 or email HappyPrettyYou@yahoo.com to inquire about reserving your salon and spa services. Returning clients may also communicate appointment requests via Facebook private message or by text. A credit card is required at the time of booking for new clients. We will run a $1.00 charge to your card to confirm your appointment.
Late Arrival/Cancellation Policy If you cancel or no show for an appointment 24 hours or less before your appointment time, the full service amount will be charged to the card on file. For guests reserving two or more services or those booking a spa party, we require a 72 hour cancellation notice. Serving one guest at a time and not accepting walk-ins, we may not be able to fill the time you have reserved. Last minute changes to appointments will be honored only if a service appointment is available for a later time in the day (of your appointment) and other guests are not inconvenienced.
Gratuities Gratuity is not included in the price of services. In appreciation for outstanding service, gratuity may be added upon checkout. We are often asked what the customary gratuity for salon and spa services is. The industry standard is 15-20% of the service total. Gratuities cannot be applied to gift certificate balances.
Parking The shop is located at 1615 23rd Street between Avenue N and Avenue O, three blocks off the Seawall. Parking is available on 23rd Street free of charge.
Gift Certificates Gift certificates are available in any dollar amount or for specified services, are not refundable and must be presented at the time service is rendered. Gift certificates have no expiration date. Donation certificates are non-transferable and have an expiration date. Please notify us if you are using a gift certificate when booking your appointment. We require at least 48 hours advance notice should you need to cancel your appointment when using a gift certificate or your gift certificate will be forfeited.
Guarantee Come in for the pretty and leave feeling happy is our motto! It is our intention that all customers are 100% satisfied after receiving any service. Please let us know immediately if you have any problems so that we may resolve the situation at the time of service. If you are unhappy with any hair service (cuts, color, highlights), please let us know and we will adjust your new look at no charge within 10 days. To maintain the integrity of your color it is important to use professional products recommended by your stylist.
Pricing Prices are subject to change without notice. Gift certificates for specific services and redeemed within one year of issue date will be honored at the full value of any pricing changes. If redeemed more than one year of issue, an additional charge to reflect current pricing may be added.
Spa Packages Spa packages are priced for single day use to allow you the opportunity to receive a variety of services at a lower price. Personalized spa packages are available upon request. Not all treatments are suitable for everyone. We reserve the right to modify treatments if necessary.
Children Children are priceless and the future of our world. To ensure you receive the best service possible, it is preferred that you do not bring children under the age of 12 to your appointment. Please let us know in advance if you will be bringing young guests so that we can make proper accommodations. Children of all ages are welcome to receive salon, spa, and holistic services with a parent or legal guardian present.
Complimentary Beverages We offer complimentary water and soft drinks to all guests. Complimentary wine and/or champagne punch is offered to guests over age 21.
Refusal Of Service We retain the right to refuse service to anyone. Immediate termination of service will occur if our staff receives any inappropriate comments or advances. Any guest that arrives intoxicated will be asked to immediately surrender their car keys and offered assistance to arrange safe transportation home. Full payment of services are required should it become necessary to terminate the service.